At ong66, your privacy is more than a legal obligation — it is our moral responsibility to every Malaysian user who entrusts us with their personal data. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your information.
Welcome to the ong66 Privacy Policy. This document forms part of ong66's commitment to transparency and accountability in managing our users' personal data. This Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
This Privacy Policy applies to all ong66 platform users, including website visitors, registered users, and anyone who interacts with any service provided by ong66 via ong66.click, our mobile app, or our official communication channels. By using the ong66 platform, you consent to the collection and use of your personal data as described in this document.
We understand that your trust is invaluable. That is why we are committed to never selling, renting, or trading your personal data to third parties for marketing purposes without your explicit consent. Your data is used solely for the purposes stated in this Policy.
Important Note: "Personal Data" refers to any information that can be used to identify you directly or indirectly — including your name, phone number, email address, IC number, financial information, and ong66 platform usage data.
Ong66 collects various types of information when you use our platform. This collection occurs through two main channels: information you actively provide to us, and information we collect automatically during your use of the platform.
| Information Category | Data Examples | Collection Scenario |
|---|---|---|
| Identity Information | Full name, Malaysian Identity Card number, date of birth, gender | During ong66 account registration & KYC process |
| Contact Information | Malaysian mobile number, email address, residential address | During registration & profile updates |
| Financial Information | Bank account number, bank name (Maybank, CIMB, etc.), deposit & withdrawal transaction history | When making a deposit or withdrawal on ong66 |
| Verification Documents | Copy of IC, bank statements, KYC supporting documents | When requested for identity verification |
| Communications | Live chat transcripts, emails, complaints, feedback | When you contact ong66 support |
When you use the ong66 platform, our systems automatically record certain technical information necessary for the safe and efficient operation of the platform. This includes:
Ong66 uses your personal data for purposes that are specific, legitimate, and consistent with the reason it was collected. We do not use your data beyond the purposes stated here without obtaining your additional consent.
Right to Withdraw Consent: You may withdraw your consent to receive marketing communications from ong66 at any time by clicking the "unsubscribe" link in any of our emails, or by contacting the ong66 support team directly.
Ong66 respects your privacy and does not sell or rent your personal data to any party for marketing purposes. However, there are limited situations where we need to share certain information with carefully selected third parties:
Ong66 works with a select group of third-party service providers to support the operation of our platform. These include Malaysian payment gateway providers (for processing Touch 'n Go, GrabPay, FPX, and other transactions), cloud service providers that store data in secure environments, gaming software providers (Evolution Gaming, Pragmatic Play, and others) that require minimal gameplay data for technical functionality, and analytics platforms that help us understand usage patterns on an anonymised basis.
All of these service providers are bound by strict data protection agreements and are only permitted to use your data for the specific purposes outlined in those agreements. They are not allowed to use your data for their own purposes.
Ong66 may be required to disclose your personal data to Malaysian government authorities or law enforcement agencies where mandated by law, court order, or in the context of investigations into financial crime, money laundering, or other illegal activities involving our platform. Any such disclosure will be made strictly within the scope required by law.
In situations where data disclosure is necessary to protect someone's life or safety, ong66 may share the required information without prior consent.
The security of your personal data is an absolute priority at ong66. We implement multiple layers of technical and procedural safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction.
Response in the Event of an Incident: In the event of any data security breach that may affect you, ong66 is committed to notifying you within the timeframe prescribed under Malaysia's PDPA. We will inform you of the nature of the incident, the data that may have been affected, and the steps we have taken to address the situation.
Like most modern online platforms, ong66 uses cookies and similar tracking technologies to enhance your experience, maintain security, and better understand how our platform is used. This section explains the types of cookies we use and how you can manage them.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Required for core ong66 platform functions — login, session security, and identity verification. Cannot be disabled. | Session / 30 days | |
| Saving your preferences such as language, time zone, and display settings on the ong66 platform. | 1 year | |
| Helps us understand how users interact with ong66 — pages visited, session duration, buttons clicked. Data is aggregated and cannot be linked to any individual. | 2 years | |
| Used to detect suspicious activity, prevent fraud, and protect your ong66 account from unauthorised access. | 30 days |
You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the ong66 platform and could prevent you from logging in or using certain features properly.
Under Malaysia's Personal Data Protection Act 2010 and ong66's internal policies, you have the following rights regarding your personal data. We fully respect these rights and will respond to any request within a reasonable timeframe.
You have the right to request a copy of the personal data ong66 holds about you. We will provide this information within 21 business days.
If any of your personal data is inaccurate or out of date, you have the right to request a prompt correction via your account settings or through ong66 support.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to applicable legal retention requirements.
You may object to the use of your data for direct marketing purposes at any time, without needing to provide any reason.
You may request that ong66 restrict the processing of your data under certain circumstances — for example, while a dispute regarding data accuracy is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider where applicable.
How to Exercise Your Rights: To exercise any of the above rights, contact ong66's Privacy Officer by email at privacy@ong66.click or via the ong66 platform's live chat. Please state the right you wish to exercise along with your account details for verification. We will respond within 21 business days.
Ong66 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by Malaysian law. We do not retain data beyond the necessary period.
Once the retention period expires, ong66 will securely delete or anonymise your data in accordance with established procedures. Deletion is permanent and cannot be reversed.
The ong66 platform is strictly for adults aged 18 and above. ong66 does not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we determine that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who discover that their minor child has registered an ong66 account should contact us immediately at support@ong66.click for prompt action.
Ong66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements in Malaysia, or relevant technological developments.
When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods: a prominent notice on the ong66.click homepage, a notification email to your registered address, or an in-account notice on ong66. The "Updated" date at the top of this document will always reflect the date of the latest revision.
It is your responsibility to review this Privacy Policy periodically. Your continued use of the ong66 platform following the publication of any amendments constitutes your acceptance of the revised Policy. If you do not agree with the changes made, please discontinue use of the platform and close your account.
For any enquiries, concerns, complaints, or to exercise your rights regarding your privacy and personal data on ong66, please contact our Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 21 business days. For urgent account security matters, ong66's 24/7 support team is available to assist you immediately via live chat.
Official Version: This Privacy Policy document was drafted in Bahasa Melayu as the official version. In the event of any inconsistency or ambiguity between different language versions, the Bahasa Melayu version shall prevail and serve as the definitive reference.
Six ways ong66 protects and respects the privacy of every Malaysian user.
All data you transmit to ong66 is protected by 256-bit SSL encryption — the same security technology used by Maybank, CIMB, and other leading Malaysian banks.
Ong66 has never and will never sell, rent, or trade your personal data to advertisers or any third party for profit. Your data belongs to you.
Ong66's Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and is reviewed regularly to ensure ongoing adherence.
Only ong66 staff who require access for specific job functions are permitted to view user data. All access is logged, audited, and regularly monitored by our security team.
Ong66 fully recognises and respects users' rights under the PDPA — including the right to access, rectify, erase, and restrict the processing of your personal data.
In the event of any security incident affecting your data, ong66 is committed to notifying you within the timeframe required by Malaysian law and taking immediate remedial action.
Ong66 ensures that every interaction on our platform — from registration through to withdrawal of winnings — is protected by industry-standard security and privacy measures. Join over 500,000 Malaysian players who have trusted ong66 for their online entertainment experience.
By registering an ong66 account, you agree to this Privacy Policy and our Terms & Conditions. Users must be 18 years of age or older.